Terms of Service

KeikkaFlow is a job management application provided by Makevia Oy (Business ID: 3588322-9) ("Service Provider"). By using the KeikkaFlow application ("Service"), you agree to these Terms of Service in full. The Service is intended for internal job management and employee coordination within companies. Use of the Service requires registration and acceptance of these terms. BY USING THE SERVICE, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SERVICE.

KeikkaFlow provides the following features: • Creating, managing and tracking jobs • Inviting and managing employees • Assigning jobs to workers • Tracking work hours and statistics • Push notifications for job assignments The Service Provider reserves the right to modify, suspend or discontinue the Service or any part of it at any time without prior notice or liability.

Use of the Service requires creating a user account. By registering, you agree to: • Provide accurate information • Keep your login credentials confidential • Immediately report any unauthorized use • Be responsible for all activity under your account The Service Provider has the right to close or restrict user accounts that violate these terms without prior notice or liability.

You agree to use the Service only for lawful purposes and in accordance with these terms. You may not: • Use the Service for illegal activities • Share your user account with others • Attempt to breach the Service or its systems • Disrupt the operation of the Service • Upload or distribute harmful content • Use the Service in a way that infringes the rights of third parties • Copy, modify or distribute Service content without permission • Use automated tools or bots to access the Service

All intellectual property rights related to the Service, including software, graphics, logos, trademarks and content, belong exclusively to the Service Provider or its licensors. The user is granted a limited, non-exclusive, non-transferable, revocable right to use the Service solely in accordance with these terms. The user retains rights to their own content but grants the Service Provider the right to use, store and process it to provide the Service.

The Service may include paid features. Paid subscriptions: • Are billed in advance according to the selected subscription period • Renew automatically unless cancelled before the end of the period • Can be cancelled at any time through the app store (Apple App Store or Google Play) • Are refunded only according to app store policies Prices may change. Changes will be notified at least 30 days in advance. By continuing your subscription after a price change, you accept the new price. THE SERVICE PROVIDER IS NOT RESPONSIBLE FOR APP STORE CHARGES OR THEIR POLICIES.

IMPORTANT - READ CAREFULLY: THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. THE SERVICE PROVIDER DOES NOT GUARANTEE: • Uninterrupted, secure or error-free operation of the Service • Preservation, integrity or security of data • Suitability of the Service for a particular purpose • That the Service will meet user's requirements • Accuracy or reliability of results IN NO EVENT SHALL THE SERVICE PROVIDER BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO: • Business interruption • Loss or corruption of data • Lost profits, revenue or savings • Damage to reputation • Loss of goodwill • Cost of procurement of substitute services THESE LIMITATIONS APPLY REGARDLESS OF WHETHER THE SERVICE PROVIDER HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES. THE SERVICE PROVIDER'S TOTAL LIABILITY FOR ALL CLAIMS IS LIMITED TO THE TOTAL AMOUNT PAID BY THE USER TO THE SERVICE PROVIDER IN THE LAST TWELVE (12) MONTHS OR ONE HUNDRED (100) EUROS, WHICHEVER IS LESS. Some jurisdictions do not allow limitations of liability, so the above limitations may not apply to you in full.

The user agrees to defend, indemnify and hold harmless the Service Provider, its directors, employees, agents and partners from all claims, damages, obligations, losses, liabilities, costs and expenses (including reasonable legal fees) arising from: • User's breach of these terms • User's violation of law or third party rights • User's use or misuse of the Service • Content entered or submitted by the user • User's negligence or willful misconduct This indemnification obligation survives termination of these terms.

The Service Provider may at any time at its sole discretion: • Modify Service features, functionality or content • Temporarily suspend the Service for maintenance or other reasons • Terminate the Service or user's access to the Service entirely without prior notice The user may stop using the Service at any time by deleting their account. Subscription fees are non-refundable unless required by applicable law. The Service Provider is not liable to the user or any third party for any modification, suspension or termination of the Service.

THE USER IS SOLELY RESPONSIBLE FOR BACKING UP THEIR OWN DATA. The Service Provider does not guarantee data preservation and is not liable for data loss for any reason, including: • Technical failures • Security breaches • Service termination • User errors We recommend regular export and backup of important data.

The Service may contain links to or integrations with third party websites or services. The Service Provider is not responsible for: • Content, policies or operation of third party services • Damages arising from use of third party services • Security of data in third party services Users should review the terms and privacy policies of third parties.

These terms are governed by the laws of Finland, excluding its conflict of law provisions and the UN Convention on Contracts for the International Sale of Goods (CISG). Disputes arising from these terms shall primarily be resolved through negotiation within 30 days. If negotiations fail, disputes shall be finally resolved in the Helsinki District Court. Consumers have the right to refer disputes to the Consumer Disputes Board: Consumer Disputes Board www.kuluttajariita.fi European Commission's Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr

The Service Provider may modify these terms at any time. Changes will be notified: • In the application • By email • On the website Changes take effect at the notified time or 30 days after notification, whichever is later. BY CONTINUING TO USE THE SERVICE AFTER THE TERMS HAVE CHANGED, THE USER ACCEPTS THE MODIFIED TERMS. IF YOU DO NOT ACCEPT THE CHANGES, STOP USING THE SERVICE.

If any provision of these terms is found to be invalid, illegal or unenforceable, this shall not affect the validity or enforceability of the remaining provisions. The invalid provision shall be replaced with a valid provision that most closely reflects the intent of the original provision.

Makevia Oy Business ID: 3588322-9 Email: support@keikkaflow.com Phone: +358 45 156 7778 For rights under EU GDPR: see Privacy Policy.